Shipping & Returns
Shipping
Exclusively Within Canada
Every Dear Jobie piece is handmade with care and love. 💛 At this time, we proudly ship exclusively to addresses within Canada.
Processing & Shipping Timelines
- Order Processing: Please allow 1–3 business days for order processing before your package is shipped.
- Delivery Estimates: Shipping timelines shown at checkout (e.g., Expedited Parcel – 1 day) refer to the estimated delivery time after the package has been handed over to the courier, not including our internal processing time.
Shipping Methods
- Standard Shipping (Untracked): Sent via Canada Post oversized lettermail. This budget-friendly option does not include a tracking number. *Please note: Dear Jobie is not responsible for packages lost in transit if Untracked Shipping is selected at checkout.
- Tracked Shipping: Available at checkout if you wish to follow your package's journey.
A Note on Delivery Delays
Canada Post may experience occasional delays that are outside of my control. I deeply appreciate your patience, understanding, and support for slow, intentional art. ✨
Canada Post may experience occasional delays that are outside of my control. I deeply appreciate your patience, understanding, and support for slow, intentional art. ✨
Returns
All Sales Are Final
Due to the handmade and delicate nature of each Dear Jobie piece, all sales are final. We do not accept returns or exchanges for change of mind.
Due to the handmade and delicate nature of each Dear Jobie piece, all sales are final. We do not accept returns or exchanges for change of mind.
Damaged or Incorrect Orders
If your item arrives damaged or there’s an issue with your order, please contact me within 7 days of delivery:
If your item arrives damaged or there’s an issue with your order, please contact me within 7 days of delivery:
- Email: dearjobie@gmail.com
- What to include: Your order number and a photo of the issue.
I value your support deeply and will always do my best to make it right. 💛